OnForm Subscription and Profile FAQs

Table of Contents:

 

My usage would go up and down, can I upgrade or downgrade my subscription whenever?

If your business goes up and down for whatever reason, your subscription can change with it.

Yes! We understand that in equestrian sports, the coaching business regularly ebbs and flows with seasons, different disciplines, etc. All plans can be cancelled, upgraded or downgraded at any time to fit your business needs.  

 

Do coaching clients pay to use OnForm?

Only coaches pay the subscription cost. 

Only coaches pay the subscription cost based on the package they want. Riders being coached do not pay any subscription fees. A rider simply downloads the app and gets added to their coach's OnForm team or 1:1 channel.

 

I coach multiple disciplines. Do I need more than one OnForm subscription/account?

Why one coaching account covers it all.

You will not need multiple subscriptions/accounts to coach across a variety of disciplines. If you coach more than one discipline, you can still do all your coaching within the same subscription/account. All that matters is that your package covers the number of clients you need it to. The same goes if you coach multiple teams.

You can only choose one discipline when setting up your profile but the discipline you choose won't affect your use of the app in any way and your clients don't see your choice.

 

I coach multiple teams. Do I need more than one OnForm subscription/account?

Work with multiple teams or organisations, all under one subscription.

You will not need multiple subscriptions/accounts to coach multiple teams. If you work with more than one team or organisation, you can still do all your coaching within the same subscription/account. All that matters is that your package covers the number of clients you need it to. The same goes if you coach across multiple disciplines.

 

I coach multiple disciplines. Can I choose more than one discipline for my OnForm Profile?

You can only choose one discipline for your profile, but it doesn't impact how you use OnForm.

When setting up your EquiRatings OnForm profile, you can only choose one discipline. Simply choosing one or the other won't affect your ability to use the app in any way. Plus, your clients don't see your choice.

 

Head to our EquiRatings OnForm Knowledge Hub to learn more or book a free demo.

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